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Car Dealers Win the Retention Game
Car Dealers Win the Retention Game Winning the Retention Game Do you know your numbers? What is your Dealership Retention number in Sales and Service? How do you stack up against the market? The average loyalty according to IHS/RL Polk is 51.5% and the top 3 performers are: 1. Ford 64% 2. Mercedes 57.8% 3. […]
Coming Apocalypse in the Car Business
The coming Apocalypse in the Car Business Are you ready for the next recession? I’ve written about this topic in the past, and the reason some dealers won’t make the next recession, or didn’t survive the last one, is not because they don’t have a great product… it’s because they are not hyper focused on their […]