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Car Dealers Win the Retention Game

Car Dealers Win the Retention Game Winning the Retention Game Do you know your numbers? What is your Dealership Retention number in Sales and Service? How do you stack up against the market? The average loyalty according to IHS/RL Polk is 51.5% and the top 3 performers are: 1. Ford 64% 2. Mercedes 57.8% 3. […]