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People are the Variable
People are the variable With the right processes you can run a dealership. To run a number 1 dealership the people are the variable. With the right people in the right positions you can take an average dealership or business and make it extraordinary. It starts from the top buying into this vision. Like in […]
Meetings in the Car Business (The Huddle)
Meetings in the Car Business (The Huddle) Do you have daily meetings? Are you having more meetings than your team can handle? Are you having meetings just to have meetings? If you’ve run into these types of questions here is a quick tip on all of these questions. Ideally if you want to have productive […]
When Overthinking Costs you Money
When overthinking costs you money We’ve all seen the “Finance Manager” that wants to “Structure” a deal or look at the customers credit and play banker. These are the ones that cost you time and money. “Paralysis by Analysis” Too much information and you end up talking yourself out of moving forward. Most of the time […]
Time Kills Deals
“If you are employed at will, your employer does not need good cause to fire you. In every state but Montana (which protects employees who have completed an initial “probationary period” from being fired without cause), employers are free to adopt at-will employment policies, and many of them have.” This excerpt is from Nolo.com Check with your companies policies and […]
When to Separate an Employee from Payroll
“If you are employed at will, your employer does not need good cause to fire you. In every state but Montana (which protects employees who have completed an initial “probationary period” from being fired without cause), employers are free to adopt at-will employment policies, and many of them have.” This excerpt is from Nolo.com Check with your companies policies and […]
What I’ve Learned in the Car Business
I’ve been in the car business now 14 years and over the years I’ve learned a lot. I’ve seen the business expand and retract. I’ve learned what it really takes to be successful in this industry. I’ve put all my years in this industry as a Sales Professional and as a General Sales Manager and […]
Downturn in The Car Business
Sales are down – According to Automotive news latest edition the car sales industry is down -4.7% year over year. Some manufacturers are down -27%. Even with these numbers our dealership along with plenty of others are still showing an increase for the year or are stable year over year. How are they doing it? We are […]
How to Sell Cars in a Recession
Winning in a Down Market People need cars in an up market or a down market. It’s just part of life. The way to win in a down market is to continue to stay top of mind with your customers. The worst thing to do is the ostrich effect. The following 4 steps are how we […]
Complaint or Objection
Complaint or Objection By definition a Complaint is a statement that a situation is unsatisfactory or unacceptable. Objection is an expression or feeling of disapproval or opposition; a reason for disagreeing. In sales we look at complaints or statements as true objections, when the customer is merely saying a statement. We end up creating or […]
Selling the Appointment
– Amazon of car buying – Vroom – CarVana – Fair.com/Beepi not quite there yet. They are all trying to “change” the way car buying is done. Truth be told you’ve been able to search and buy cars online since I’ve been in the car business at least 14 years now. The difference here is they want to […]