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I’m Just Looking!

I’ve encountered this time and time again and the only real way I’ve been able to overcome this and helped my customers bring their defenses down is by applying the following approach, “information day.” Now I didn’t invent this method however I found this on YouTube years ago. I was trying to find the person that created […]

Success in (Car) Business

“If you want to be successful, find someone who has achieved the results you want and copy(mirror) what they do, and you’ll achieve the same results.”– Tony Robbins One of the truest statements I’ve come across. When I decided to change my life, I made the decision. Once I read and saw that Dale Pollack and Grant Cardone wrote […]

ROBOCALLS ROBOTEXTS CarBusiness

ROBOCALLS ROBOTEXTS Of course what I’m writing about isn’t the unethical calls good people are being scammed with daily: Recently http://money.cnn.com/2018/05/11/news/fcc-robocall-fine/index.html there was the largest fine ever imposed of $120 million on a Florida man who was tricking clients. The robocalls offered discounted travel services to Mexico, the Caribbean and Florida, from Expedia (EXPE), Marriott (MAR), Hilton […]

PROSPECTING a losing formula!

Prospecting is a losing formula! This is what I imagine the “pretenders” in our industry say about prospecting when I see sales people just click their tasks complete or don’t pick up the phone. In my sales career I’ve made more deals on the phone prospecting than I thought could happen. I truly believe because of […]

The 1% in the Car Business

Being a 1%er in the Car Business I find it fascinating that with all the experience and knowledge some teams fail to achieve being in the top in this industry.  What does it mean to be in the top 1% in the game of cars?  I’ve had a hard look as we have been able […]

‘Humans are Underrated’ in the Car Business

‘Humans Are Underrated’ in the CarBusiness In the Car Business there has been talk of sales people going away or repurposed. Carvana is seeing the results of not having sales professionals in their business and still some AI companies have been touting they can replace people. In my recent article https://www.linkedin.com/pulse/rise-ai-death-salesman-chris-martinez/ I talked specifically how using AI […]

Leadership Principles

Love your people- I just recently listened to Art Williams of Primerica and his message resonated with me. Build relationships with your people. This guy and his team were able to amass an organization of over 225,000 employees and the level of respect that he had for all his people and they had of him is truly inspiring. He loves […]

Car Dealers Call Center

Car Dealers Call Center What is the Car Dealers Call Center or BDC? Business Development Center Do you use appointment setters? Do you use salespeople who help from start to finish? Whichever way you develop or nurture your current customers or new customers you must have your team trained to do so. Disclaimer: As I write this […]

The Rise of AI – Death of a Salesman

The Rise of AI Death of a Salesman Now these are some catchy phrases, but what does it mean to the car industry. I know the Vending Machines of today are trying to get rid of the human interaction, but for me it’s how to help the Sales Professional be more efficient.  There are 4 skills […]

The Car Dealer Agency

The Car Dealer Agency How many ad agencies does a dealership need? With the market so fragmented we use 3 and they are the best in the industry. We also handle everything else internally.  We leveraged their talents and ours to take our dealership to one of the top Toyota Dealers in the country. Last year we sold […]